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Making sense of the $28 billion Salesforce-Slack deal

As with most big deals in tech, the key question to ask about Salesforce's $28 billion purchase of Slack isn't whether the price is too high or low, but whether the combination makes sense.

Between the lines: Big Tech companies have plenty of their own cash and can easily borrow more, but only a finite amount of time to innovate before rivals capture their turf.


  • In explaining the deal to investors on a previously scheduled conference call, CEO Marc Benioff characterized the move as a bet that the pandemic-driven shift to remote work isn't a temporary blip but rather a permanent transformation.

The big picture: Benioff has long considered acquiring widely used business tools as a means to expand Salesforce's footprint beyond the sales and marketing teams and into the broader workforce.

  • Salesforce kicked the tires on Twitter and lost out to Microsoft in a bidding war for LinkedIn.

Slack has the lead in its still-nascent space, but was facing a challenge of its own — namely that Microsoft's rival Teams was bundled into Office subscriptions.

  • As a standalone company, Slack couldn't easily manage such a move, nor could it afford to get into a price war.

What they're saying: Box CEO Aaron Levie praised the deal, noting how Salesforce has grown beyond its initial goals of taking on Oracle and SAP.

  • "This isn't just about the future of 'collaboration,'" he wrote in a blog post. "This is a new 'operating system' for how knowledge workers will interact in the future, connecting the front office, back office, and customers all together in a single platform."

Yes, but: The death of a standalone Slack isn't just sad for customers who liked the upstart, but also a blow to those who held up the company as proof that small companies could still take on the Big Tech giants.

What's next: The deal still needs regulatory approvals and also a formal go-ahead from shareholders — although 55% of Slack's voting power is already committed to supporting the sale.

Go deeper: Salesforce's Slack deal resets the tech antitrust debate

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Biden defends Afghanistan exit as fears of collapse grow

President Biden addressed the country Thursday afternoon to defend his withdrawal strategy in Afghanistan as the Taliban continues to gain ground and after U.S. troops abandoned their largest base under cover of darkness.

What he's saying: Biden set an Aug. 31 deadline to end U.S. military operations in Afghanistan, and denied that a Taliban takeover of Kabul was "inevitable" after America left.

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