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I am the second

The challenges of being a chief diversity officer

Fortune 500 firms have been scrambling to hire chief diversity officers in response to racial justice protests in the year since George Floyd's death — but just filling that seat isn't enough.

The big picture: Companies' top diversity executives too often lack the power or resources to affect real change, and many get frustrated, leading to constant churn. But firms will have to figure out the role of CDO if they want to attract new talent and customers, experts say.

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